Support – WANDRD Gear

BUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEEBUILT FOR TRAVEL, PHOTOGRAPHY & EVERYDAYOVER 600,000+ BAGS SOLDLIFETIME GUARANTEE

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The Quickest Solution

We've compiled a list of our frequently asked questions. Chances are, the answer to your question can be found in one of the FAQs below.

Frequently Asked Questions

Returns & Exchanges

Warranty Claims

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Can't find what your looking for? Have additional questions around one of our products? Want to know how to pronounce PRVKE? Reach out to talk with one of our real life, super knowledgeable, and ridiculously attractive in-house experts.

We value our customers too much to outsource our customer service and we value our employees too much to be open 24/7.

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The WANDRD Team

At WANDRD, we take pride in being a close-knit team who are passionate about providing exceptional service to our customers. Other passions include photography, travel, and making kick-ass bags.

Our team is composed of real people who are dedicated to making sure that every customer interaction is a meaningful and satisfying one. When you work with us, you can be sure that you are getting a team of genuine, friendly, and knowledgeable professionals who are committed to providing you with the best possible experience.

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Free Returns + Package Protection

Shop with peace of mind knowing that all eligible items in your order are protected against return fees, and covered if they are lost, stolen, or damaged in transit.

Free returns and exchanges

Return or exchange your items without any extra hidden fees, like handling fees or restocking fees.

Package Protection

Simply get a refund when you report your package as lost, stolen, or damaged in transit within 7 days of its scheduled delivery.


Some items may not be eligible for this service, such as items that are final sale. By opting out of this service you will be responsible for any return costs such as shipping labels, handling fees, or restocking fees. Additionally, your package won't be protected if it is lost, stolen, or damaged in transit. The price of this service includes a flat fee, plus 2% of the cart total. In certain states, sales tax may also be included in the total. For more information, please read the Package Protection Terms and Conditions.

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